Operations Controller

POSITION SUMMARY

Flexjet, one of the world’s leaders in flying the most exquisite and luxurious private jets, is offering an exciting opportunity to join our unique organization. With offices in Farnborough, UK and Valette, Malta, Flexjet is a well-known and respected brand delivering a premium service product at the forefront of the industry. 

The Operations Controller is responsible for overseeing the daily operations and coordinating with each of the operations departments as needed to ensure the safe operation of every flight while providing the best possible service to our customers. This position involves proactively planning and anticipating for the operational needs of the company, works with all departments in operations and reports directly to the Ground Operations Manager.

DUTIES & RESPONSIBILITIES

• Monitor the daily operation (demand, uncovered trips, delays).
• Coordinate with the maintenance department concerning scheduled and unscheduled MX events and MEL restrictions on aircraft.
• Monitor all functions within the TCC (Tactical Control Centre), identify potential problems that could cause disservice and provide solutions to minimize any delays.
• Manage Handling, overflight permits and services coordination related to a flight.
• Assist commercial services team on technical matters, trip support, and Flight Feasibility Checks.
• Flight Planning according to Operations Manual, procedures and regulations, considering safety amongst all.
• Flight following/in flight assistance of flight crews, including analyzing and evaluating meteorological conditions, aeronautical charts, ATS monitoring and route optimization.
• Initiate, delay, reschedule or cancel a flight.
• Other duties and responsibilities as assigned by the Ground Operations Manager.
• Evaluate and initiate of ERP in accordance with company policy

EDUCATION & EXPERIENCE

• Must possess the legal ability to work in the United Kingdom.
• Minimum of 1 years’ experience within an aviation environment preferably Business Aviation but not exclusive to.
• Minimum to have an understanding and of European Operations and flight planning.
• Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook)
• Scheduling experience or experience in transport and logistic department is an advantage. 

REQUIRED SKILLS & QUALIFICATIONS

• Must possess the legal ability to work in the UK.
• Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business.
• Must be detail oriented and able to work productively, independently or within a team.
• Excellent oral/written communication and problem resolution skills are required. Further languages skills of advantage.
• Successful candidate will maintain a high level of professionalism while multi-tasking various real time issues in a fast paced environment.
• Must have excellent analytical skills
• Have a high level of professionalism and the ability to interact with all levels of leadership.